Coverdrone has won the Feefo Gold Service Awards for 2019, an award which recognises business that give ‘exceptional’ customer experiences.
As an independent review platform, Feefo collects feedback direct from the customer to ensure an authentic review process.
Commenting on receiving the award, Andrew Heath, director of Coverdrone, said: “This award reflects our dedication to customer service. The Coverdrone product has been built around quality and high service standards, which we focus on every day.”
Coverdrone says it understands that when purchasing a drone insurance product, the customer wants to ensure that in the event of a claim, they are in the right hands.
It went on to describe how its belief is that nothing should be hidden from the customers and therefore, it displays its overall satisfaction rating on the home page of its website.
Congratulating Coverdrone on winning this year’s award, Matt West, CEO at Feefo, commented:
“The Trusted Service award has always been about recognising those companies that excel beyond the norm.
“This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers, and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the business that work in partnership with us throughout 2019”.