Flock has made a commitment to the drone industry to help pilots through the coronavirus crisis.
In a statement put out by company CEO, Ed Leon Klinger, he outlined a number of initiatives set out by the company in a move to offer help.
The first is a £10,000 giveaway to pilots tackling the coronavirus.
Klinger said: “If you’re working on a plan to fight this virus using drones (for example, see TerraDrone delivering medication in China) we can help. We’re committing to provide £10,000 of free insurance to organisations tackling Coronavirus. Learn more and find out if you’re eligible here.”
It is also offering round-the-clock customer support.
He continued: “We’ve extended our office hours and we’re operating an emergency ‘out-of-hours’ hotline for urgent issues. Whether you need extra cover or want to pause your policy, get in touch at email@example.com, through live chat on our website, or on 020 3966 5583.”
Finally, the company is letting customers freeze their annual insurance policies.
On this, Klinger commented: “Insurance should account for uncertain times, which is why we have always allowed our monthly subscription customers to freeze their policies, for free, at any time.
“Today we’re extending this to our annual policyholders too. If business is quieter than normal and you’re not flying, you shouldn’t have to pay for insurance that you’re not using. Click here to pause your policy.”
He concluded: “As the situation develops, we will continue to listen carefully to our customers. We’re in this together; the Flock team and I are working hard (from home!) to do all we can to help. Please get in touch with me personally with any questions or suggestions.”