GoPro’s Karma drone has been grounded by a technical glitch, according to owners who raised the issue online.
A news report by the BBC detailed that although GoPro has yet to confirm the cause of the problem, it seems to be GPS-related.
The reported issue is preventing the camera-carrying drones from starting.
The drone was actually discontinued in 2018 but GoPro pledged to keep supporting existing machines with the necessary software updates.
A GoPro spokesperson told the BBC that the company is trying to resolve the problem, explaining: “We are aware of the issue and our engineering team is actively troubleshooting.”
The BBC detailed how the issue may be linked to the recent GPS clock “rollover” phenomenon, which happens once every 1,024 weeks, or every 19.7 years.
Software needs to be programmed to anticipate the rollover to zero weeks, otherwise it may stop working.
It explained how the majority of tech firms have averted problems with software updates over the last few months but GoPro has not updated Karma’s software since September 2018.
Writing in an online forum, one owner said: “I recently got a Karma and am having an issue with compass calibration. For some reason this doesn’t work: as soon as I select compass calibration in the controller, within half a second (not enough time to pick up the drone and start calibrating), I get the message ‘calibration failed, try again’.”
Adding: “It also gives a message about not being able to calibrate the compass without a GPS signal.”
After its 2016 launch, the GoPro Karma was recalled globally after some owners complained about them losing power mid-flight, causing the Karma to plummet uncontrollably to the ground.
In January 2018, GoPro announced that it intended to exit the drone business and it laid off hundreds of staff who worked on Karma.
Read the full story here: